I promised some dear readers that I would have print copies of PRINCE CHARMING UNDERCOVER ready to give and send by Dec.1. And, low and behold a green Grinch box arrived from Amazon on my doorstep on 12/1.

Hurray.

Wait. Not so fast. What happened to my beautiful cover? My hero and heroine look as though they’ve been hanging out in the Vegas desert for much too long. I immediately pulled out my over-price Proof Copy, which I’d used as the basis for my order. Side-by-side, there’s a bit of a difference, eh?

I spent an hour trying contact Amazon’s KDP division to express my dismay about this difference, but every time I tried to add this image, it would kick me out. I quit after the fourth try. (A part of me wonders if they make the complaint process ridiculously challenging just so people will give up. Sigh.)

I am still going to give away these books as prizes this month at various blogs. I will pray that this was a one-off and not the norm. Maybe I can blame it on the Grinch.

Any customer service foibles you’d care to share to make me feel better?

Deb

PS: Remembering Pearl Harbor today — and my grandniece’s birthday! Happy day, Leah!